Where can you start a manual claim reconciliation?

• A. Through Batch Job
• B. In the Clearinghouse Interface
• C. From the Claim Reconciliation Activity in Hyperspace
• D. In the Patient Accounting Ledger

Answer: (C)

Manual claim reconciliation is done in Epic from the Claim Reconciliation Activity in Hyperspace. This workspace is built for reviewing a claim’s financial details, comparing what was billed with what the payer paid or denied, and making any necessary adjustments or write-offs. It brings together the necessary data in one place so you can address discrepancies efficiently.

The other options aren’t the starting point for manual reconciliation: a batch job runs automated, background processes; the Clearinghouse Interface is for transmitting and receiving claims with outside payers; and the Patient Accounting Ledger shows posted financials but isn’t the place to initiate reconciliation.