Claims reconciliation must be run manually.

• A. True
• B. It can be run automatically only on weekends
• C. False
• D. Not applicable

Answer: (D)

Reconciliation of claims is typically automated in Epic’s claims and remittance workflow. When a payer’s remittance advice arrives, the system can automatically apply payments to the matching claims, update patient responsibility, and balance batches without requiring a user to run a process manually. Manual reconciliation is generally reserved for exceptions or situations where automation can’t resolve a discrepancy. Because of that, the statement that reconciliation must be run manually isn’t accurate in standard Epic configurations. The option indicating not applicable fits, since the usual approach is automated reconciliation with manual review only as an exception path, not a mandatory manual run for every case.